A website review, before and after.

The owner travels to customers to carry out repairs. The website needed to help a visitor check the service area and get in touch.

The site did not clearly explain the current service area or availability. A newsletter signup competed with the service-contact options. Form delivery had not been confirmed at the time of the initial review.

There were also generic stock photos, text errors, and social links that opened Facebook’s homepage instead of a business profile.

A visitor needs to know whether the business can serve them and how to request help. An unclear service area or unreliable contact form can cost inquiries. We do not have the records to estimate how many jobs, if any, were lost.

• Make the current service area and availability easy to find.
• Give calling and requesting service a clear place on each page.
• Trace a test request from the form to an inbox, then check the final delivery destination.

The work became a five-page rebuild on the hosting the business already owned. It was prepared on a separate copy, checked on desktop and phone, and cut over to the live domain on August 31. Form delivery to a test inbox was checked before cutover.

Inquiry and booking changes have not been measured.

Paid work is quoted for your project. You’ll receive a fixed written quote before any paid work starts. I don’t bill for anything you didn’t approve in writing. Your quote lists exactly what is included.